1. SPA APPOINTMENTS
To ensure availability and organize our schedule, advance reservations 24 hours prior are highly
recommended or minimum 2-4 hours notice for same day bookings.
To make your appointment please contact :
HOMESPA RETREAT JAKARTA
Mobile / WhatsApp call/ text : ( +62 ) 813 1902 1616
By email : firstname.lastname@example.org
2. CANCELLATION POLICY
If you must reschedule or cancel your home spa appointment, please notify us at least 4 hours in
advance. A minimum IDR 25.000 charge will apply for any treatments cancelled at the time our
team member already on the way to your location.
3. WHAT TO WEAR
For your comfort please use clothes that suitable for your treatments. We provide kemben for hair
treatment, disposable undergarments for massage & body treatments. Our team member are
highly trained in proper draping procedures for your complete privacy.
Our team member will arrive about 15 minutes prior to your scheduled appointment time to set
up. Please provide space for your treatment or empty space for our portable bed/mattress if you
book massage or body treatment.
5. MEDICAL INFORMATION
Please inform us of any medical conditions when booking your appointment. These include high
blood pressure, heart conditions, allergies, cancer, recent surgeries or pregnancy.
Some treatments are not recommended for clients who have certain conditions above. For your
safety we require a doctor’s clearance before beginning treatment.
Inappropriate and rude behavior does not belong to our services, our team member are
dedicated, professional technicians/ therapist/beautician who reserve the right to terminate
treatments and services with fully payment applied if clients are excessively intoxicated or make
inappropriate behavior, comments , suggestions to any member of the team.